Providence Partnership Announcement
It is with great pleasure that we announce our upcoming partnership with Providence Medical Group in the near future.
As we have had the privilege to serve our patients and their families over the past several decades, the specialty divisions within Columbia Surgical Specialists have continued to prosper and grow. What started out as Spokane Ear, Nose & Throat and Surgical Specialists of Spokane, now includes seven specialties in six different locations, throughout the Spokane region. This new partnership with Providence will allow us to better serve our patients and expand access to an even wider range of specialty and surgical care.
Columbia Surgical Specialists will remain an independent provider group, providing the same great services that patients have come to know and trust. The management of our clinics will transition to Providence Medical Group, which will offer our patients access to comprehensive primary and specialty care.
You do not need to take any action at this time. Our teams are working together over the next several months to continue your care. We look forward to continuing to provide our patients with the region’s premier healthcare experience, from the same great teams in the same great locations.
Please see the enclosed FAQ’s to answers to some questions or concerns you may have. Please visit www.columbiasurgricalspecialists.com/Providence for the FAQ’s and updated information as we continue to work towards this transition.
Thank you for your continued support and the opportunity to be your chosen specialty healthcare provider.
Frequently Asked Questions
CSS & Providence have long respected each other and collaborated to provide high-quality care for many years. This formal alignment will expand access to a wide range of specialty and surgical care, providing even more opportunities for the community to receive the best care possible.
CSS and Providence will jointly provide clinical and surgical services to patients in the Spokane community starting in the near future.
Yes, you will still be able to see your provider at the same locations.
- This agreement will include specialty divisions: Spokane Ear, Nose & Throat, Surgical Specialists of Spokane, Spokane Colon & Rectal Surgeons, Fyzical Therapy & Balance Centers, Columbia Hearing Centers, Spokane Urogynecology, and Spokane Breast Center.
- Jordan Sand of Spokane Center for Facial Plastics will transition his practice into Sand Plastic Surgery. Further details can be found at www.sandplasticsurgery.com.
No action is need on your end at this time. Our teams are working together over the next several months to continue your care. Please reach out to your care team if you have any questions specific to your care.
For now, you can request your medical records by filling out the “Authorization to Release Medical Information” form on our website (www.columbiasurgicalspecialists.com/forms) and follow the instructions on the form, or by logging into our patient portal (https://www.nextmd.com/ud2/Login/Login.aspx? theme=CSS).
Yes, our clinics will continue to offer the same services.
We’ll be providing the same great services that you have come to know and trust, but under new names and new management with Providence. Our providers and care team will remain the same, but billing and administration of our clinics will be handled by Providence. This change also allows our patients even better access to Providence’s wide network of comprehensive primary and specialty care.
Providence is contracted with most of the same insurance companies as Columbia Surgical Specialists. Providence will complete insurance authorizations (insurance benefits) for all patients. Depending on your specific health plan, there may be a difference in coverage so we recommend reaching out to your insurance provider to verify. Our team will work with you based on your unique situation.
Services received through August 7th will be billed by Columbia Surgical Specialists. Starting August 8th, when receiving services from a CSS provider you will receive one bill from Providence. More information will be provided as the changes take effect.
For questions about your bill from CSS, please call (509) 455-4920.