Hearing aids are complicated, intricate devices. Even with the best care, sometimes they can malfunction and require a repair. Many basic troubleshooting techniques can be performed at home, though more complicated repairs may need to be completed in-office or by a specialist.

Regular at-home and in-office servicing can help extend the life of your hearing devices.

Each day, your hearing aids are exposed to potentially damaging environments full of heat, earwax and moisture. To protect your devices, daily cleanings with a dry, soft cloth are very important. Cleaning kits, cleaning tools and dehumidifiers can help you better clean and dry your hearing devices as well.

At-Home Hearing Aid Servicing

Here are some commonly encountered issues and techniques that may offer a resolution:

  • Can’t hear any sound?
    • Try reinserting or replacing the battery
    • Ensure your device is on the microphone setting
    • Clean earwax from earmold and tubing
    • Replace wax guard
  • Hearing annoying feedback or whistling?
    • Readjust or reinsert your hearing aid
    • Schedule an appointment to remove excess earwax
    • Is the sound coming across weak or distorted?
    • Clean the battery compartment and contacts with a dry cloth
    • Replace the battery
    • Replace wax guard
    • Clean the earmold and tubing to remove wax

In-Office Hearing Aid Servicing

We recommend that you bring your aids in for professional cleaning and performance check every 3-6 months. In addition to a good “clean and check” we can address any additional adjustments that you wish to have made.